Returns & Exchanges

We want you to be satisfied with your zgspirit.com purchases. If that's not the case, we'll gladly accept merchandise for return or exchange, provided it:

  • Is in new condition
  • Hasn't been washed, worn or altered
  • Is accompanied by the original invoice
  • Is returned according to the schedule below

TIMING FOR A RETURN OR EXCHANGE
  • Within 15 Days
ALLOW UP TO 2 WEEKS TO PROCESS YOUR RETURN OR EXCHANGE

It could take up to 5-7 days for us to receive and process your return or exchange.

MAKING A RETURN TO ANY OF OUR US ZEITGEIST STORES

For expedited service, all of our stores accept returns. All returns and exchanges must conform to the guidelines of our return policy and must be accompanied by the original invoice. zgspirit.com merchandise can only be returned to ZEITGEIST stores.

REFUNDS

After we have correctly received your goods, we will refund the amount of the returned goods to the payment method used to place your original order within 10-15 business days.